We offer custom-designed guitar apparel, accessories, and home decor items. All products are made-to-order with high-quality printing.
2. How long does it take to process my order?
Production time usually takes 2–5 business days, depending on the product. Once your order is made, it will be shipped right away.
3. How long does shipping take?
US & EU orders: 5–10 business days
International orders: 7–21 business days Please note: delivery times may vary during holidays or due to local customs.
4. Do you ship worldwide?
Yes! We ship to most countries worldwide. If you don’t see your country at checkout, feel free to contact us.
5. How much is shipping?
Shipping costs are calculated at checkout and depend on your location and the items in your cart. We also offer free shipping on orders over $75.
6. Will I receive a tracking number?
Yes. Once your order ships, you’ll receive a tracking email so you can follow your package in real time.
7. Can I change or cancel my order after placing it?
Orders go into production quickly, so changes or cancellations must be requested within 12 hours of purchase. After that, we cannot guarantee modifications.
8. What is your return policy?
Because our products are made-to-order, we only accept returns or replacements if the item is defective, damaged, or printed incorrectly. If that happens, please contact us within 14 days of delivery with photos.
9. What if my package is lost or delayed?
If your package hasn’t arrived within the estimated delivery time, please contact us. We’ll help track it and offer a replacement if confirmed lost.
10. Do you offer custom designs?
Yes! If you’d like a personalized design with your own text or idea, reach out to us—we’d love to create something unique for you.
11. How are your products made?
All items are printed and shipped on-demand through our trusted fulfillment partners, using eco-friendly inks and high-quality materials.
12. I still have a question. How can I contact you?
You can reach us anytime via our Contact Us page or email at support@strumwear.com. Our support team usually replies within 24 hours (business days).
